by Maryspeaks | Aug 9, 2016 | Blog, Business, Communication, Sales Training
I’m from Missouri. We’re known as the “Show Me” state. Maybe that’s why for most of my life, I’ve been fascinated with the incongruity between what someone says and what they do. Napoleon Bonaparte said “The best way to keep ones word is not to give it.” In sales,...
by Maryspeaks | Jul 25, 2016 | Blog, Communication, Uncategorized
“Courage is what it takes to stand up and speak; Courage is also what it takes to sit down and listen.” Sir Winston Churchill One of the biggest obstacles I find to successful communications is that as soon as we stop talking, many of us begin to plan our...
by Maryspeaks | Jul 18, 2016 | Blog, Communication, Sales Training
You hate standing around waiting in your company tradeshow booth hoping a prospect walks up and wants to buy your product or service. Year after year, you do the same things with the hope that this show will be different. In the booth, you may do some of the following...
by Maryspeaks | Jul 11, 2016 | Blog, Body Language, Communication, Customer Service, Negotiation, Professional Speaking
My husband recently had another surgery. In our 30 years together, he has had fifteen operations. When a loved one is hospitalized, we often spend “quality” time with friends, family and hospital staff including physicians, surgeons, nurses, technicians, therapists,...
by Maryspeaks | Jul 1, 2016 | Blog, Business, Communication, Negotiation, Professional Speaking
Negotiation is an essential tool for everyone. You do not have to be in sales to be a masterful negotiator. One only needs to be conscious and breathing under your own power to negotiate. You also need courage. It’s not easy for some of us bravely state our needs,...
by Maryspeaks | Jun 27, 2016 | Blog, Business, Communication, Customer Service, Entrepreneurship
Have you tucked in your hottest prospects so they’ll have a calm, restful weekend? Years ago, one of my managers asked me this exact question before a 3-Day Weekend. The question left me confused. I can’t tuck them in, I live in Kansas and they’re in Colorado, Texas,...
