by Maryspeaks | Mar 27, 2017 | Blog, Body Language, Business, Communication, Sales Training
Four Tips for Your Sales Tool Box are: Summarize Often Confirm and Clarify The 80-20 Rule Maintain Focus Summarize Often Recap your discussion with your client several times throughout the meeting. Your customer is not forgetful or inattentive. Summaries demonstrate...
by Maryspeaks | Feb 27, 2017 | Blog, Body Language, Communication, Sales Training
If you are like most sales people today, more than half of your customer conversations are via the phone, not in person. Excellent listening skills become even more important when visual cues are not available. No matter what you sell; equipment, service plans, ink,...
by Maryspeaks | Feb 6, 2017 | Blog, Body Language, Sales Training
During every step of the sales process, it is important to observe your buyer’s body language. As you lay out your proposal, be sure to watch for certain movements, positions, and other facets of body language. If you are able to understand the clues listed...
by Maryspeaks | Jan 9, 2017 | Blog, Body Language, Sales Training
People say, “I know when someone is lying.” Others relate that they get a gut feeling when in the presence of a prevaricator. Some believe liars won’t look you in the eyes. Those folks never faced off with those big brown liquid-filled eyes of a 3-year old who said,...
by Maryspeaks | Nov 1, 2016 | Blog, Body Language, Communication, Sales Training
Most individuals pride themselves in their ability to “read” their customers body language. However, the price can be expensive if we mistake “honest eyes” for “lying eyes” and offend a prospect. “The eyes are the mirror to the soul,” is a quote attributed to Cicero...
by Maryspeaks | Sep 26, 2016 | Blog, Body Language, Business, Communication, Professional Speaking
In order to be a good listener, consider these tools to help you maintain focus. Do you find it difficult to maintain attention when listening to others? Most of us do. My husband is a slow, thoughtful talker. He considers his words and their impact before uttering...
