by Mary | Dec 5, 2010 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Financing, Leasing, Negotiation, Printing and Graphic Arts
The news is not pretty. Leasing companies are doing what they can for additional profits through the current economic down times. How are they doing it? Fees are one way they increase their returns. And the impact to your business results in unexpected increased...
by Mary | Nov 12, 2010 | Blog, Business, Copier Leases, Customer Service, Leasing, Negotiation, Printing and Graphic Arts
A friend, I will call Jeanette, recently shared a personal story with me about her rededication of her life to her religious beliefs. She said she felt like she was having an out-of-body experience as she watched her body walking towards the minister in front of the...
by Mary | Oct 15, 2010 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Financing, Integrity, Leasing, Negotiation, Printing and Graphic Arts
I couldn’t believe my ears. The equipment manufacturer’s sales representative said, “Mary, What’s the big deal? Everyone including my boss knows about this little ‘arrangement.’ We do what we have to do to make the sale.” A New York City commercial printer was...
by Mary | Sep 28, 2010 | Blog, Business, Negotiation
Most of us negotiate from the moment we wake until we close our eyes at night. Whether you are a seasoned negotiator or a rookie salesperson honing your skills, improving your negotiation skills is a wise investment in your future. Translate the Hidden Language...
by Mary | Sep 23, 2010 | Blog, Business, Integrity, Negotiation
This article is by our guest, Greg Williams, The Master Negotiator. (Take the ‘mock’ 30 second ‘Liars Test’ at the end. It’s fun!) When you negotiate, do you lie? Please, don’t even think about becoming indignant. Everybody lies when negotiating, for one reason or...
by Mary | Sep 7, 2010 | Blog, Business, Computers and IT, Financing, Leasing, Negotiation, Printing and Graphic Arts
While companies slug through this financial crisis, their equipment ages, frequently breaks down and needs replacement. Business owners and customers want technology that runs faster and leaps tall buildings in a single bound. How do you pay for these Superman...