by Maryspeaks | Feb 20, 2017 | Blog, Copier Leases, Sales Training
If your customer leases, here are a few ways to distinguish you from the regular sales people. Many sales organizations assume that as soon as equipment is delivered the job is complete. The service organization takes over. Sales must wait for the next equipment...
by Maryspeaks | Jun 29, 2015 | Blog, Business, Communication, Computers and IT, Copier Leases, Customer Service, Financing, Negotiation
How often do you read a Software Agreement before accepting the terms and conditions? I bet few of us stop to read any Terms of Service before we download a new AP and agree to the terms and conditions, without ever wondering what they say. We are an impatient...
by Mary | Feb 8, 2014 | Blog, Business, Copier Leases, Fair Market Value, Financing, Leasing, Negotiation, Printing and Graphic Arts
Thank goodness, we’re done with that lease negotiation stuff! The equipment is in and working great. “Stick those legal mumbo jumbo contract in a file drawer. Let’s get back to business and make some money.” That is often the command issued from the bridge by the...
by Mary | Jan 14, 2014 | Blog, Business, Copier Leases, Financing, Integrity, Leasing, Negotiation, Printing and Graphic Arts, Sales Training
During December, a commercial printer (“Charles”) called for help. Charles told me about a digital press deal that was too good to refuse. The dealer told him that no one in all of the United States had a deal with pricing this low on such high quality commercial...
by Mary | Jun 12, 2013 | Blog, Business, Copier Leases, Customer Service, Printing and Graphic Arts, Sales Training
A printing company owner I’ll refer to as Samuel, called me for help solve his problems with 2 digital presses. In his words “the stuff is always broken.” This saga is still unfolding. Our lesson today, is what is about the definition of Equipment...
by Mary | Jun 12, 2013 | Blog, Business, Copier Leases, Customer Service, Fair Market Value, Financing, Leasing, Negotiation, Printing and Graphic Arts, Sales Training
A business owner asked if she could cancel her equipment lease. The leasing company told her that the lease was non-cancellable. She asked for help her understand the term “non-cancellable.” Of course, you can pay a lease off early. IF and ONLY...