Are you in Jeopardy when you lease? What is Fair Market Value?

by Mary | Feb 7, 2011 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Fair Market Value, Financing, Leasing, Negotiation, Printing and Graphic Arts

“Russell is a risk taker,” Alex exclaimed! “Russell, the answer for $200 is ‘About 10%.’ What is the question?” In case you are not a television aficionado, Alex Trebek is the host of Jeopardy, one of the longest running television game shows....

Negotiation Do’s and Don’ts

by Mary | Jan 21, 2011 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Leasing, Negotiation, Printing and Graphic Arts

Negotiation Do’s and Don’ts – Top 5 Things to Prepare for Now Life is filled with negotiation opportunities. For some people, their livelihoods are tied to every negotiation attempt. As a business owner or manager, you are constantly negotiating with...

Late charges: How late is too late?

by Mary | Dec 5, 2010 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Financing, Leasing, Negotiation, Printing and Graphic Arts

The news is not pretty. Leasing companies are doing what they can for additional profits through the current economic down times. How are they doing it? Fees are one way they increase their returns. And the impact to your business results in unexpected increased...

When you listen carefully, do you care fully?

by Mary | Nov 12, 2010 | Blog, Business, Copier Leases, Customer Service, Leasing, Negotiation, Printing and Graphic Arts

A friend, I will call Jeanette, recently shared a personal story with me about her rededication of her life to her religious beliefs. She said she felt like she was having an out-of-body experience as she watched her body walking towards the minister in front of the...

Will there be any money left for you?

by Mary | Oct 27, 2010 | Blog, Computers and IT, Copier Leases, Customer Service, Financing, Leasing, Negotiation, Printing and Graphic Arts

There was an obvious absence in the exhibit hall at the 2010 Graph Expo. Leasing companies. In previous years leasing companies prominently exhibited at this conference. Why not this year? One leasing company rep whom I ran into at a party said that since his...

Do you sell with integrity?

by Mary | Oct 15, 2010 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Financing, Integrity, Leasing, Negotiation, Printing and Graphic Arts

I couldn’t believe my ears. The equipment manufacturer’s sales representative said, “Mary, What’s the big deal? Everyone including my boss knows about this little ‘arrangement.’ We do what we have to do to make the sale.” A New York City commercial printer was...