by Maryspeaks | Jun 27, 2016 | Blog, Business, Communication, Customer Service, Entrepreneurship
Have you tucked in your hottest prospects so they’ll have a calm, restful weekend? Years ago, one of my managers asked me this exact question before a 3-Day Weekend. The question left me confused. I can’t tuck them in, I live in Kansas and they’re in Colorado, Texas,...
by Maryspeaks | Sep 29, 2015 | Blog, Business, Change, Communication, Entrepreneurship
The popular belief is that everyone dislikes change. Then why do CEO’s, small and mid-size business owners send managers, supervisors and sales staff to workshops, trade shows and conferences? For many,Fall is the commencement of the trade show season. Companies...
by Mary | Nov 7, 2012 | Blog, Business, Copier Leases, Customer Service, Entrepreneurship, Financing, Integrity, Leasing, Negotiation
Trash talk. Bad mouth. Speak ill of. Insult. The Dozens (as defined in Wikipedia: The Dozens is a contest of personal power: wit, self-control, verbal ability, mental acuity, and toughness). Whatever you call it, don’t do it. Word games may end in court and attorneys...
by Mary | May 11, 2011 | Blog, Business, Entrepreneurship, Leasing, Negotiation
Negotiate when you want to be H.E.A.R.D. This is the second in a five-part series sharing the essential steps to become a more successful negotiator. Successful negotiators are prepared. Five steps to a successful negotiation are contained in the acronym H.E.A.R.D....
by Mary | Mar 25, 2011 | Blog, Business, Entrepreneurship, Leasing, Negotiation
Negotiate when you want to be H.E.A.R.D. Successful negotiators are prepared. Most of us are not born as great communicators. We learn at an early age how to get what we want. By age two, a toddler knows how mommy and daddy tick and what it takes to get a cookie. The...
by Mary | Mar 8, 2009 | Blog, Business, Entrepreneurship, Marketing
I spoke to a group of students this week. All were Juniors and Seniors in Dr. Carla Pavone’s class at the University of Missouri in Kansas City. Dr Pavone is a professor of Entrepreneurship and Innovation in the Bloch School of Business. She invited me to talk...
