by Maryspeaks | Nov 1, 2016 | Blog, Body Language, Communication, Sales Training
Most individuals pride themselves in their ability to “read” their customers body language. However, the price can be expensive if we mistake “honest eyes” for “lying eyes” and offend a prospect. “The eyes are the mirror to the soul,” is a quote attributed to Cicero...
by Maryspeaks | Oct 24, 2016 | Blog, Leasing, Sales Training
Whether you are signing a lease for your company or offering one to your customers, here are some basics you will need to know. Always know the cash purchase price. This may sound too basic. You’d be surprised how often I am asked to review an equipment lease contract...
by Maryspeaks | Oct 17, 2016 | Blog, Business, Communication, Negotiation, Sales Training
For my first few years of life, I thought that when Mom said NO, she meant NO. There was seldom a reversal of a decision. It was useless to ask my dad, hoping that to keep the peace, he’d give in to a request. Nope. He was afraid of my mom too. Eventually, I learned...
by Maryspeaks | Aug 22, 2016 | Blog, Body Language, Business, Negotiation, Sales Training
It’s an election year. We’re bombarded with political messages, press briefings and debates. The world has had the opportunity to observe Americans bickering, pointing fingers and displaying behavior that, if they were children, would result in an extended timeout or...
by Maryspeaks | Aug 9, 2016 | Blog, Business, Communication, Sales Training
I’m from Missouri. We’re known as the “Show Me” state. Maybe that’s why for most of my life, I’ve been fascinated with the incongruity between what someone says and what they do. Napoleon Bonaparte said “The best way to keep ones word is not to give it.” In sales,...
by Maryspeaks | Jul 18, 2016 | Blog, Communication, Sales Training
You hate standing around waiting in your company tradeshow booth hoping a prospect walks up and wants to buy your product or service. Year after year, you do the same things with the hope that this show will be different. In the booth, you may do some of the following...
