by Maryspeaks | Jul 1, 2016 | Blog, Business, Communication, Negotiation, Professional Speaking
Negotiation is an essential tool for everyone. You do not have to be in sales to be a masterful negotiator. One only needs to be conscious and breathing under your own power to negotiate. You also need courage. It’s not easy for some of us bravely state our needs,...
by Maryspeaks | Jun 27, 2016 | Blog, Business, Communication, Customer Service, Entrepreneurship
Have you tucked in your hottest prospects so they’ll have a calm, restful weekend? Years ago, one of my managers asked me this exact question before a 3-Day Weekend. The question left me confused. I can’t tuck them in, I live in Kansas and they’re in Colorado, Texas,...
by Maryspeaks | Jun 9, 2016 | Blog, Business, Communication, Negotiation
Twenty-eight years ago, I made the decision to negotiate more often. At that point in my career, I rated my negotiation skills as a 3 or4 on a 10-Scale. Bargaining for more was an occasional thing. I did not come from a family of negotiators, although for a very short...
by Maryspeaks | Sep 29, 2015 | Blog, Business, Change, Communication, Entrepreneurship
The popular belief is that everyone dislikes change. Then why do CEO’s, small and mid-size business owners send managers, supervisors and sales staff to workshops, trade shows and conferences? For many,Fall is the commencement of the trade show season. Companies...
by Maryspeaks | Jun 29, 2015 | Blog, Business, Communication, Computers and IT, Copier Leases, Customer Service, Financing, Negotiation
How often do you read a Software Agreement before accepting the terms and conditions? I bet few of us stop to read any Terms of Service before we download a new AP and agree to the terms and conditions, without ever wondering what they say. We are an impatient...
by Maryspeaks | May 5, 2015 | Blog, Body Language, Business, Communication, Integrity
Even though your client is smiling when you walk in the door, can you tell if they’re truly pleased to see you? When is a smile not a real smile? It’s important to decipher when someone is pleased that you’re there or secretly hope your visit is brief and you are out...
