by Maryspeaks | Apr 13, 2015 | Blog, Business, Change, Communication, Negotiation
Twenty-eight years ago, I made the decision to negotiate more often. At that point in my career, I rated my negotiation skills as a 3 or4 on a 10-Scale. Bargaining for an occasional thing. I did not come from a family of negotiators, although for a very short time, my...
by Maryspeaks | Mar 9, 2015 | Blog, Business, Change, Customer Service, Inspirational, Professional Speaking
As a professional speaker, I attend many conferences throughout the United States. Recently, I attended a luncheon with an audience of 500 business professionals. The speaker was a Vice President of a worldwide corporation with thousands of employees. My...
by Maryspeaks | Jan 8, 2015 | Blog, Body Language, Business, Change, Communication, Negotiation
I can usually spot a liar. Am I psychic or did I check my crystal ball before a meeting? Of course not. My secret—I read feet. I understand what American essayist and poet Ralph Waldo Emerson knew, that “Your body speaks so loud that I cannot hear what you are...
by Mary | Nov 12, 2014 | Blog, Body Language, Business, Change, Communication, Integrity, Negotiation
Do you consummate a deal with a handshake? In the Western world, we use a handshake when we initially meet someone or greet a friend. We also shake hands when offering congratulations or expressing gratitude. A handshake conveys trust, respect, balance and equality....
by Mary | Oct 29, 2014 | Blog, Business, Change, Faith, Inspirational, Integrity
Announcing Change! Irritating emails fill my Inbox. Memos cover my desk. Take action now! However, the little voice in my head screams: 1. I’m tired of change. 2. Why can’t things stay the same? 3. This isn’t the way we used to do it. 4. I refuse to make more changes....
by Mary | Oct 17, 2014 | Blog, Body Language, Communication, Customer Service, Inspirational, Integrity, Negotiation
Bullies are alive and some live in Kansas. Bullies take no hostages and revel in unearned victories. The Fearless Negotiator met her match in the form of a 250 pound, 6’6”’ car repair shop owner and his tow truck cave man accomplice. The mission was to help get a...
