by Maryspeaks | Mar 9, 2015 | Blog, Business, Change, Customer Service, Inspirational, Professional Speaking
As a professional speaker, I attend many conferences throughout the United States. Recently, I attended a luncheon with an audience of 500 business professionals. The speaker was a Vice President of a worldwide corporation with thousands of employees. My...
by Maryspeaks | Jan 8, 2015 | Blog, Body Language, Business, Change, Communication, Negotiation
I can usually spot a liar. Am I psychic or did I check my crystal ball before a meeting? Of course not. My secret—I read feet. I understand what American essayist and poet Ralph Waldo Emerson knew, that “Your body speaks so loud that I cannot hear what you are...
by Mary | Nov 12, 2014 | Blog, Body Language, Business, Change, Communication, Integrity, Negotiation
Do you consummate a deal with a handshake? In the Western world, we use a handshake when we initially meet someone or greet a friend. We also shake hands when offering congratulations or expressing gratitude. A handshake conveys trust, respect, balance and equality....
by Mary | Oct 29, 2014 | Blog, Business, Change, Faith, Inspirational, Integrity
Announcing Change! Irritating emails fill my Inbox. Memos cover my desk. Take action now! However, the little voice in my head screams: 1. I’m tired of change. 2. Why can’t things stay the same? 3. This isn’t the way we used to do it. 4. I refuse to make more changes....
by Mary | Jul 11, 2014 | Blog, Business, Communication, Financing, Negotiation
How often do you sign a contract without reading it? You do that for hundreds of reasons. Six Common Excuses: If I delay to allow time to negotiate the contracts, the deal might go away. Been doing business with them for years. They’ve always done what they say...
by Mary | Jul 10, 2014 | Blog, Business, Communication, Customer Service, Integrity
Did you open the doors to your company to serve your employees or to attract loyal customers? Sometimes those two groups appear to be at odds with one another. Choosing between the two may require the wisdom of Solomon to decipher where allegiances lies. Many...