by Maryspeaks | Nov 21, 2016 | Blog, Business, Communication, Inspirational, Integrity, Negotiation, Sales Training
There is power in saying NO. Guru’s preach that if we say that simple one-syllable word-NO-we will: Establish office and project boundaries quicker. Manage time more effectively. Be a more successful, productive sales or territory manager. Control or eliminate...
by Maryspeaks | Oct 10, 2016 | Blog, Faith, Inspirational, Integrity
I visited my hometown recently for my Aunt’s funeral.The funeral Mass was held in the Catholic Church our family has attended for over a century. It’s the church in which my family had the priest baptize our new babies and the one from which we said our good-byes to...
by Maryspeaks | May 5, 2015 | Blog, Body Language, Business, Communication, Integrity
Even though your client is smiling when you walk in the door, can you tell if they’re truly pleased to see you? When is a smile not a real smile? It’s important to decipher when someone is pleased that you’re there or secretly hope your visit is brief and you are out...
by Mary | Nov 12, 2014 | Blog, Body Language, Business, Change, Communication, Integrity, Negotiation
Do you consummate a deal with a handshake? In the Western world, we use a handshake when we initially meet someone or greet a friend. We also shake hands when offering congratulations or expressing gratitude. A handshake conveys trust, respect, balance and equality....
by Mary | Oct 29, 2014 | Blog, Business, Change, Faith, Inspirational, Integrity
Announcing Change! Irritating emails fill my Inbox. Memos cover my desk. Take action now! However, the little voice in my head screams: 1. I’m tired of change. 2. Why can’t things stay the same? 3. This isn’t the way we used to do it. 4. I refuse to make more changes....
by Mary | Oct 17, 2014 | Blog, Body Language, Communication, Customer Service, Inspirational, Integrity, Negotiation
Bullies are alive and some live in Kansas. Bullies take no hostages and revel in unearned victories. The Fearless Negotiator met her match in the form of a 250 pound, 6’6”’ car repair shop owner and his tow truck cave man accomplice. The mission was to help get a...
