Mary A Redmond
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Who is to Blame When the Love Affair Ends?

by Mary | Nov 19, 2012 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Fair Market Value, Financing, Leasing, Marketing, Negotiation, Printing and Graphic Arts

It all starts as sweet as a honeymoon escape to an exotic island. They walk into the sunset, in love, for the next five years. What Margaret (the buyer) Remembers Charlie, the sales guy, introduced us. It was love at first sight. My old one was just not working out...

A Matter of Speaking: Talk is Never Cheap

by Mary | Nov 7, 2012 | Blog, Business, Copier Leases, Customer Service, Entrepreneurship, Financing, Integrity, Leasing, Negotiation

Trash talk. Bad mouth. Speak ill of. Insult. The Dozens (as defined in Wikipedia: The Dozens is a contest of personal power: wit, self-control, verbal ability, mental acuity, and toughness). Whatever you call it, don’t do it. Word games may end in court and attorneys...

5 Steps to Negotiation Success – Step 2

by Mary | May 11, 2011 | Blog, Business, Entrepreneurship, Leasing, Negotiation

Negotiate when you want to be H.E.A.R.D.  This is the second in a five-part series sharing the essential steps to become a more successful negotiator. Successful negotiators are prepared.  Five steps to a successful negotiation are contained in the acronym H.E.A.R.D....

How to Avoid Common Pitfalls in Statements of Work

by Mary | May 6, 2011 | Blog, Body Language, Business, Fair Market Value, Leasing, Request for Proposal (RFP)

This article is by our guest blogger, Phil Bode, founder of Italex Network.    They go by many names – statements of work, work orders, task orders, etc. But they all have one thing in common. These documents (collectively referred to as “SOW” for...

5 Steps to Negotiation Success – Step 1

by Mary | Mar 25, 2011 | Blog, Business, Entrepreneurship, Leasing, Negotiation

Negotiate when you want to be H.E.A.R.D. Successful negotiators are prepared. Most of us are not born as great communicators. We learn at an early age how to get what we want. By age two, a toddler knows how mommy and daddy tick and what it takes to get a cookie. The...

10 Tips to a Successful Lease Negotiation

by Mary | Feb 23, 2011 | Blog, Business, Computers and IT, Copier Leases, Customer Service, Financing, Leasing, Negotiation, Printing and Graphic Arts

If you lease equipment of any kind in your business, you know how important it is for the lease to be fair and affordable. You don’t need new equipment financing to stress company cash flow. Financial surprises are preventable and unwelcome. New headaches are...
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