by Maryspeaks | Feb 6, 2017 | Blog, Body Language, Sales Training
During every step of the sales process, it is important to observe your buyer’s body language. As you lay out your proposal, be sure to watch for certain movements, positions, and other facets of body language. If you are able to understand the clues listed...
by Maryspeaks | Jan 23, 2017 | Blog, Customer Service, Negotiation, Sales Training
Recently, a Pennsylvania commercial printer, we’ll call Mike, called me for help. He heard that I specialize in equipment lease negotiations. Mike was at the end of a three-year lease on two digital copiers. He wanted to buy the equipment. As I live by the rule...
by Maryspeaks | Jan 16, 2017 | Blog, Change, Sales Training
National, State or Local political outcomes may not be what you had hoped for. Or you’ve received your invitation to the inauguration ceremony, swearing in or oath taking and are tickled pink about it. What some referred to for the past 4-8 years as the New Normal...
by Maryspeaks | Jan 9, 2017 | Blog, Body Language, Sales Training
People say, “I know when someone is lying.” Others relate that they get a gut feeling when in the presence of a prevaricator. Some believe liars won’t look you in the eyes. Those folks never faced off with those big brown liquid-filled eyes of a 3-year old who said,...
by Maryspeaks | Jan 2, 2017 | Blog, Business, Negotiation, Sales Training
Ready for the Big Game? Not the Super Bowl. Are you geared up for the sales game? Are you prepared for the challenges, hurdles and victories in your 2017 personal Sales Super Bowl? You’re not a bench warmer. Be a key contributor to your company’s success. If you...
by Maryspeaks | Dec 19, 2016 | Blog, Business, Negotiation, Sales Training
Successful negotiators are prepared negotiators. Most of us are not born as great negotiators. We learn at an early age how to get what we want. By age two, a toddler knows how mommy and daddy tick and what it takes to get a cookie. As we grow the stakes get bigger....
