by Maryspeaks | Oct 3, 2016 | Blog, Negotiation
One of the most difficult things for anyone to do is to walk away from a negotiation. Whether it be walking away from a new customer, a promising prospect, a long-time friendship or the new piece of production equipment that will double company sales. An essential...
by Maryspeaks | Aug 22, 2016 | Blog, Body Language, Business, Negotiation, Sales Training
It’s an election year. We’re bombarded with political messages, press briefings and debates. The world has had the opportunity to observe Americans bickering, pointing fingers and displaying behavior that, if they were children, would result in an extended timeout or...
by Maryspeaks | Jul 11, 2016 | Blog, Body Language, Communication, Customer Service, Negotiation, Professional Speaking
My husband recently had another surgery. In our 30 years together, he has had fifteen operations. When a loved one is hospitalized, we often spend “quality” time with friends, family and hospital staff including physicians, surgeons, nurses, technicians, therapists,...
by Maryspeaks | Jul 1, 2016 | Blog, Business, Communication, Negotiation, Professional Speaking
Negotiation is an essential tool for everyone. You do not have to be in sales to be a masterful negotiator. One only needs to be conscious and breathing under your own power to negotiate. You also need courage. It’s not easy for some of us bravely state our needs,...
by Maryspeaks | Jun 9, 2016 | Blog, Business, Communication, Negotiation
Twenty-eight years ago, I made the decision to negotiate more often. At that point in my career, I rated my negotiation skills as a 3 or4 on a 10-Scale. Bargaining for more was an occasional thing. I did not come from a family of negotiators, although for a very short...
by Maryspeaks | Jun 29, 2015 | Blog, Business, Communication, Computers and IT, Copier Leases, Customer Service, Financing, Negotiation
How often do you read a Software Agreement before accepting the terms and conditions? I bet few of us stop to read any Terms of Service before we download a new AP and agree to the terms and conditions, without ever wondering what they say. We are an impatient...
