by Mary | Mar 18, 2014 | Blog, Business, Customer Service, Negotiation, Sales Training
New products are exciting. They give us a reason to call on current customers. We have an excuse to go see them. But what happens when you don’t have a new product to sell? How will your business survive? You picked the low hanging sales opportunities in 2013....
by Mary | Jan 14, 2014 | Blog, Business, Copier Leases, Financing, Integrity, Leasing, Negotiation, Printing and Graphic Arts, Sales Training
During December, a commercial printer (“Charles”) called for help. Charles told me about a digital press deal that was too good to refuse. The dealer told him that no one in all of the United States had a deal with pricing this low on such high quality commercial...
by Mary | Oct 7, 2013 | Blog, Body Language, Business, Sales Training
I am not a poker player but occasionally, I find myself drawn to ESPN’s World Series of Poker. I’m fascinated by the player’s body language, even when they wear a hat and sunglasses. Body language never stops. I was surprised to find that Amazon offers 5,682 books...
by Mary | Jun 12, 2013 | Blog, Business, Copier Leases, Customer Service, Printing and Graphic Arts, Sales Training
A printing company owner I’ll refer to as Samuel, called me for help solve his problems with 2 digital presses. In his words “the stuff is always broken.” This saga is still unfolding. Our lesson today, is what is about the definition of Equipment...
by Mary | Jun 12, 2013 | Blog, Business, Copier Leases, Customer Service, Fair Market Value, Financing, Leasing, Negotiation, Printing and Graphic Arts, Sales Training
A business owner asked if she could cancel her equipment lease. The leasing company told her that the lease was non-cancellable. She asked for help her understand the term “non-cancellable.” Of course, you can pay a lease off early. IF and ONLY...
by Mary | Jan 10, 2013 | Blog, Business, Copier Leases, Customer Service, Financing, Leasing, Printing and Graphic Arts, Sales Training
Taxes and Leases must work together or you will pay too much tax on every equipment lease. What your lease contract states, in case you didn’t the Read the Fine Print is as follows: The customer (Lessee) is responsible for all taxes on leased equipment. The...
